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About us

Warren Controls is a growing manufacturer of industrial valves and pressure-containing equipment, serving demanding applications across commercial and military markets. With a strong pipeline of new projects and continued investment in engineering, we’re building a team that thrives on technical excellence, collaboration, and innovation.

Since 2024 Warren Controls belong to the ARI-Armaturen company group. ARI-Armaturen is a high quality German manufacturer of control, isolation, and safety valves as well as industrial steam and condensate recovery products.  We are a family-run business who is committed to preserving our autonomy and independence with an international sales network and representation in over 70 countries worldwide. 

Your duties:

  • Handle incoming customer service emails and thoroughly evaluate incoming RFQs by analyzing customer specifications and technical data to ensure alignment with our product capabilities.
  • Ensure quotes and orders are completed in a timely manner by providing technical product support and quotations as well as product datasheets.
  • Provide customer and sales support assistance with both commercial and technical issues and work closely with intercompany departments. 
  • Assist sales personnel, distributors, and end-users to ensure order accuracy and proper order flow.
  • Maintain and update the company’s CRM database and input customer data as required. 
  • Remain knowledgeable of company’s products, market, industry trends and competitors.
  • Promote and maintain a strong customer service image for customers.
  • Maintain accurate and organized records.
  • Communicate effectively and professionally with all internal and external customers.

Your profile:

  • Bachelor’s degree in business management, engineering, or related field or 3 to 5 years related industrial inside sales experience or equivalent combination of education and experience.
  • Previous experience in industrial market or related field selling or supporting technical products such as, control valves or control valve automation are required.
  • Positive and assertive attitude with excellent outgoing interpersonal skills and ability to work as a part of a team with high work ethic, be detail oriented and have a strong commitment to personal development and learning.
  • Ability to manage high volume, multiple competing priorities and customer requests, while always maintaining a positive, courteous and professional attitude.
  • Must be able to work independently and have excellent time management and organizational skills.
  • Ability to proficiently communicate technical concepts and designs clearly both orally and in writing.
  • Intermediate computer proficiency in windows environment, word, excel, outlook email application and CRM databases.
  • Knowledge of equal percentage or liner control valves, electric actuation, steam or process equipment and valve sizing software is a plus.
  • Experience in field technical support is a plus.
  • Ability to speak Englis is a must and the ability to speak Spanish or German would be considered a plus.
  • Must always have a current and valid driver’s license and acceptable driving record.  
  • Must be able to physically lift up to 25 lbs.

We offer:

  • Competitive salary and benefits package (health, dental, vision, 401k).
  • Exciting growth opportunities with a company investing heavily in engineering.
  • A chance to work on innovative projects in both commercial and military markets.
  • A collaborative environment in which the engineering, manufacturing and sales teams work together as one.

Are you interested joining us?

Please apply today and begin your journey with us!