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About us

ARI-Armaturen is a high quality German manufacturer of control, isolation, and safety valves as well as industrial steam and condensate recovery products.  We are a family-run business who is committed to preserving our autonomy and independence with an international sales network and representation in over 70 countries worldwide.  

For ARI Malaysia we are looking for a Technical Supervisor with leadership experience.

Your job duties:

  • Making sure that all service and support requests from customers are handled proficient and in a timely manner.
  • Supervise the technical team.
  • Provide regular weekly and monthly reports on all activities and forecasts to the General Manager.
  • Develop and maintain good relationships with existing and new customers and distribution partners.
  • Identify and report on potential new markets, industries and opportunities.
  • Ensure a smooth technical process.
  • Coach, grow and develop the technical team members.

Your profile:

  • Profound experience in Service Management role.
  • Degree in Mechanical, Electrical, Electronics or Mechatronics Engineering. 
  • Leadership experience.
  • Excellent English speaking and writing skills. 
  • Access or understanding of the industrial market i.e. F&B, Power, Maritime and HVAC markets is added advantage.
  • Excellent MS Office skills.
  • Familiar with working with CRM and scheduling management tools.
  • Willing to travel frequently

Is this role interesting to you? We are happy to review your resume!